I am very upset. Got a call this morning from the lovely sperm bank people. The very expensive shipping dewar has not been returned. The due date for it was 5/9. They are now charging me $10 per day for each day that it is late.
Called RE office. They got it on Friday 5/2. And after that, no one knows where it has gone. The RE says they don’t have it. The bank says they don’t have it. DHL has no record of ever picking it up from the RE. The RE does not keep track of things like tracking numbers and DHL pick-ups. The bank does. The dewer had a pre-paid-pre-addressed return label. If no one can find it, I will owe at least $800 to the bank. Even though I never touched the damn thing. Have now spent over 30 mins of my workday calling back and forth talking to all kinds of people in both places. Bank is very helpful and RE’s office is clueless. And I am very very upset. Must go start a conference call on online meeting and will have to hope that this sorts itself out before I can deal with it again tomorrow.
Oh, and the very helpful lady at the bank told me that in 15 years working in sperm banks she has NEVER seen this happen. Why me?
** EDIT: Further details/updates of this situation are included in the comments.